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Staying the Course: How Great Projects Balance Time, Money, and Value

  • Writer: Jeremi Gagne, MBA
    Jeremi Gagne, MBA
  • May 23
  • 3 min read

Updated: Jun 3

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Every project starts with hope: a shared goal, a workable budget, and a timeline that seems realistic, until reality intervenes. Priorities shift. Delays creep in. Scope expands. Costs mount. And somewhere along the way, it becomes dangerously easy to lose sight of the very reason the project began: to deliver meaningful value.


Time, money, and value are the three invisible forces tugging at every project. Interconnected and in constant tension, they demand trade-offs that project leaders must navigate daily. Deliver too fast and you risk cutting corners. Overspend and the value may be questioned. Lose sight of the "why," and even a perfectly executed project can feel hollow. Managing a project well isn’t just about finishing on time or staying under budget, it’s about balancing all three, without compromising the integrity of the outcome.


Time is often the most visible pressure point. It shows up in status meetings, project schedules, and client check-ins. Everyone wants to know: “Are we on track?” But the deeper truth is that time isn’t just about speed, it’s about timing and priority. The Denver International Airport’s automated baggage handling system is a cautionary example. In the 1990s, the project was pushed to meet a timeline, skipping critical validation steps. Despite spending over $500 million, the system never worked as intended and was ultimately scrapped. The rush to finish quickly undermined the entire project. On the other hand, Spotify’s iterative approach to product delivery values learning and responsiveness over rigid deadlines. They understand that releasing the right feature slightly later is far better than rushing to deliver the wrong one. Their timing is shaped by customer insight and readiness, not arbitrary dates.


Money is visible in budgets and forecasts, but its real impact plays out in trade-offs made daily. It isn’t just about cutting costs, it’s about spending intentionally. Heathrow Terminal 5 in London is often hailed as a project that hit its time and budget targets, delivering on its £4.3 billion plan. Yet the aggressive opening timeline left too little time for operational testing. The result: a chaotic launch day that saw thousands of lost bags and canceled flights. The financial metrics looked good on paper, but the user experience failed. In contrast, Salesforce often allocates budget specifically to continuous customer feedback during development, even if it increases costs. Their willingness to spend strategically reinforces the platform’s usability and ensures the delivered product aligns with user needs, an investment that pays off through long-term loyalty.


Of these three forces, value is the most easily overlooked. It doesn’t show up in dashboards or budget meetings unless someone is intentionally protecting it. But value is the reason a project exists. If it’s lost, everything else is just activity. The 311 system developed by New York City in the early 2000s is a strong example of a project that remained anchored in value. Designed to improve civic engagement and accessibility, it wasn't the cheapest or fastest initiative, but its long-term impact has been profound. Today, 311 processes over 20 million calls and interactions each year, serving as a global benchmark in civic technology. It delivered not just a system, but a new way for residents to feel heard by their government, true value that extended far beyond technical specifications.


So how do you stay the course when all three forces are in motion? You begin with clarity, defining what success looks like not just in terms of tasks completed, but in outcomes achieved. You continue with constant communication, keeping teams aligned, surfacing risks early, and grounding decisions in purpose, not assumptions. And you stay flexible, accepting that every project requires trade-offs, but ensuring they are made in service of the value, not at its expense.


No project ever unfolds exactly as planned. But with a steady hand, thoughtful leadership, and a commitment to the original intent, you can navigate the pressures of time and money without losing the heart of the project. Success isn't just about finishing, it's about finishing with purpose, aligned to the value that made the project worth starting in the first place. That’s how you stay the course.

 
 
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